Our Story
Founded in 1965 by Dick Pottsfield, our agency has been a steadfast presence in Westerly, RI for over five decades. Housed in our iconic building since 1971, Pottsfield Insurance Agency has grown from a single-generation endeavor to a three-generation family business deeply rooted in the community. Throughout the years, we've maintained our commitment to personal, neighborly service, becoming a trusted name for generations of local families.
At Pottsfield Insurance Agency, we believe insurance should feel like support—not stress. We’re a small firm with a clear mission: to help businesses navigate group benefits, compliance, and HR challenges with clarity, confidence, and care.
Our clients come to us because they’re tired of impersonal brokers and canned advice. They stay because we show up with honest answers, deep industry knowledge, and a commitment to helping their teams thrive. Whether you’re choosing a new health plan, managing regulatory updates, or dealing with employee questions, we’re in your corner—no call centers, no guesswork.
You get access to the same top-tier plans and tools as the big firms, but with real, one-on-one guidance from someone who understands your business and actually picks up the phone.
We’re not just here to sell coverage. We’re here to help you make smart decisions, avoid costly missteps, and protect what matters most—your people and your peace of mind.